Members Health Management and Support Programs

Health Management and Support Programs

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Health Management and Support Programs

We’re here for your wellbeing, which is why we offer various programs on a range of our covers, to help you manage and improve your overall health.

Check your cover to see which programs are included.

Wellness for Life

Wellness for Life programs are designed to support members who are looking to improve the way they manage their condition(s) and overall health.

Wellness for Life can help you to manage Coronary Artery Disease, Bone Health and Type 2 Diabetes, and can also include benefits for weight management and quit smoking programs, home sleep studies, plus gym and fitness programs, amongst others, on a range of Health Partners covers.

Members suffering from chronic disease, complex health or mental health issues who require ongoing support can register for Health Coaching. This service provides telephone-based information and support for self-management of these health conditions.

This program is for approved conditions or when medically necessary, at recognised providers, subject to eligibility requirements, which may include providing us with a letter from your medical practitioner.

Home Health Partner

Home Health Partner is designed to assist our members with care and recovery in the home.

Hospital in the Home

Hospital in the Home is a personalised service designed to make the transition from hospital to home easier for you.

If it’s appropriate, you may be able to leave hospital early after an operation and continue receiving the care and support you need to help you on the road to recovery, in the comfort of your own home. By working with the hospital staff and your doctor, services including specialised nursing care and home help can be arranged.

Hospital in the Home may even assist you to avoid a hospitalisation altogether.

All cases are individually reviewed by the hospital prior to your discharge to the care of your GP, with a care plan developed appropriate to your clinical needs.

Rehabilitation at Home

Rehabilitation at Home provides an alternative to hospital-based rehabilitation.

Instead of staying in hospital for rehabilitation, you get a tailored therapy program that can be provided in the comfort and privacy of your own home.

Your program, delivered by an experienced rehabilitation team, provides a short term therapy solution to help regain your independence and improve your quality of life.

Referral to the program is made by the staff of the hospital (this may be your doctor/specialist or discharge coordinator). This program is not available in all areas

Pregnancy and Newborn Support

Pregnancy can mean the beginning of a new stage in your life – a stage which can bring joy, excitement and usually some challenges and adjustments. At Health Partners, we want to support you during this time of change, which is why we’ve developed a program just for you.

Our Newborn Support Program provides you with ongoing support from the time you learn of your pregnancy through to the first 8 weeks of your baby’s life.

The program includes:

  • 3 gap-free lactation consultations (with a doctor’s referral)
  • Post-natal advice on a range of topics
  • Baby development and what to expect
  • First aid for babies
  • General parenting support

When you enrol in the program, you’ll get:

  • Access to an experienced midwife
  • Access to a Medicare recognised lactation consultant
  • A First Aid kit and First Aid E-course
  • A gift bag with essentials for you and your baby
  • The choice of electronic, face-to-face and over-the-phone support

Who can enrol?

This program is available to Health Partners members with Gold Hospital, Gold Value Hospital with Maternity and Family Essentials Package cover.

For all other Hospital covers (including closed policies), please contact us to confirm your eligibility.

Tip: The Newborn Support Program isn’t limited to private hospitalisation. If you’re admitted as a public patient in a public hospital and contribute to an eligible Hospital cover, you too can access this program.

How can I enrol?

Contact Health Partners early in the pregnancy to confirm eligibility and to request an application form. Call 1300 113 113 or email ask@healthpartners.com.au

You can also enrol via Members Online (once logged in, click on Other Services > Newborn Support Program) or download the Newborn Support Application Form.

Personal Health Assessment

This is an online assessment to help you identify areas in your health where you are doing well or may need improvement. The resulting report can also alert you to potential health or lifestyle risks, plus help you set targets to help you get to a healthy point in your life.

Your eligibility depends on your level of cover. Go to Members Online (once logged in, click on Other Services > Personal Health Assessment)